Jobs at Clyne Farm Centre

Reception and Bookings Coordinator

Part Time, Zero Hours Contract
Clyne Farm Centre, Swansea

We are recruiting for someone confident, organised, and experienced in customer service or administration to join our small team at Clyne Farm Centre. You’ll be the first point of contact for our holiday cottage guests, horse riders, and activity visitors, helping ensure the Centre runs smoothly day to day.

This is a responsible role for someone who enjoys a varied day, can stay calm under pressure, and is as comfortable solving practical problems as they are handling administrative work. It requires accuracy, good judgement, and confidence in managing a steady flow of enquiries.

Shifts Available

• Fridays and Saturdays are essential.
• Sundays may also be available depending on team changes.
• Additional weekday shifts during school holidays and to cover staff leave.
• Most weeks will offer two shifts, with additional hours available during peak seasons.
• Shifts are usually around 8 hours, usually 9am to 5pm. This includes a 30-minute unpaid break for every 6 hours worked, meaning 7.5 paid hours for a typical shift. Exact hours may vary slightly as you will sign in and out for each shift.

What You’ll Be Doing

• Handling customer enquiries by phone, email, and in person.
• Processing bookings and payments.
• Managing cottage guest queries and simple practical issues.
• Prioritising workload so urgent tasks are completed promptly.
• Maintaining accurate records and keeping booking systems up to date.
• Providing clear and consistent handovers to the wider team.
• During quiet times, you may be required to complete basic daily checks/feeding of our horses and other animals.
• Supporting the smooth running of the Centre day to day.

Once fully trained, you will work independently in Reception for many of your shifts. Other staff will be onsite in different departments, and you will have clear procedures to follow and support available if needed.

The role is hands-on. Sometimes you’ll be out helping a guest find their cottage, opening up or checking a barn for a wedding, moving furniture, or sorting small practical issues around the site.

Optional Progression

• Once established and confident in the Reception role, there is an optional opportunity to train as an Activity Instructor.
• This is entirely secondary to the core role and only offered to those who are interested.
• Typical sessions include Challenge Valley, team problem solving, and supporting group activities.

What We’re Looking For

• Strong administrative and customer service experience, ideally gained in a busy or customer-facing environment.
• Experience with bookings or reservations systems is an advantage.
• Calm and organised approach during busy periods.
• Strong attention to detail and accuracy in all administrative tasks.
• Comfortable handling detailed administrative work and managing multiple enquiries at once.
• Confident using booking systems or similar software.
• Proven ability to keep customers informed and satisfied.
• Good judgement when prioritising competing tasks.
• Steady and methodical working style to ensure nothing is missed.
• Flexible mindset and willingness to adapt to varied tasks.
• Availability on weekends and during school holidays is essential.

 Useful but Not Essential

• Experience in tourism, hospitality, holiday lets, or activity centres.
• Local knowledge of Swansea, Mumbles, and Gower.
• Driving licence and access to a car, to support our nearby Woodland Cottages and our sister site The Dylan Thomas Birthplace.

Why Work With Us?

Clyne Farm Centre is a friendly, family-run business where no two days are the same. You’ll work in a beautiful location, develop a wide range of skills, and be part of a supportive team.

If this sounds like the right fit for you, please get in touch.

Join Our Team as Adventure Activity Instructors!

Are you ready to embark on an exhilarating journey with us? We’re currently seeking passionate individuals to join our team as Adventure Activity Instructors on ad hoc shifts.

Responsibilities:

• Lead Challenge Valley Assault Course, and Problem Solving sessions.
• Provide exceptional customer experiences by engaging participants of all ages and abilities.
• Collaborate with colleagues to ensure smooth operation of activities and maintain safety standards.

Requirements:

• While experience is preferred, it’s not essential as full training will be provided.
• A positive and flexible attitude is key, along with excellent communication and interpersonal skills.
• Availability during weekends and school/university holidays is required to meet our customer’s needs.
• Although not mandatory, owning transport would be advantageous for flexibility.

Benefits:

• Comprehensive training opportunities to enhance your skills and expertise.
• The chance to immerse yourself in various aspects of our centre, fostering personal and professional growth.
• Joining a vibrant and supportive team dedicated to providing unforgettable experiences for our guests.

Join Our Team as a Stable Manager at Clyne Farm Centre

Clyne Farm Centre is looking for an experienced Stable Manager to lead our equestrian team and oversee the care of our horses and ponies. This role is essential for maintaining the high standards of our horse riding and stable management, providing excellent experiences for our guests.

Role Highlights:

• Manage daily operations of our stables, ensuring the welfare of all horses and farm animals.
• Deliver riding lessons and lead hacks, catering to all ages and abilities.
• Oversee staff training, performance, and manage equine health programs including worming and veterinary care.

Requirements:

• Proven experience managing a riding school or similar environment.
• Strong leadership skills with experience in teaching horse riding up to advanced levels.
• Recognised qualifications in horse care and stable management.
• Ability to work flexibly, including weekends and school holidays.
• A hands-on, problem-solving approach, excellent interpersonal skills, and a team-oriented mindset.

Become part of a family-run business committed to offering outstanding equestrian experiences. Help us lead Clyne Farm Centre into the future with your expertise and passion for horse riding.

Join our team as a Horse Riding Instructor!

Are you passionate about horses and skilled in teaching? We’re seeking dedicated individuals to join us as Horse Riding Instructors at Clyne Farm Centre.
Shifts available: Weekend and school holiday availability required.

Responsibilities:

• Deliver riding lessons, hacks, birthday parties, and other equine-related activities for both children and adults.
• Plan lesson programmes for riders according to their abilities.
• Utilise your expertise to provide high-quality instruction tailored to each rider’s abilities and goals.
• Teach children and adults, individually or as a group, to ride.
• Grooming and tacking up of horses, and standard yard duties.
• Ensure the safety and well-being of both riders and horses throughout all sessions.

Requirements:

• Essential: Experience in teaching children and adults to ride. Ideally, to an Intermediate or Advanced level.
• Essential: Ability to ride & take hacks. Ideally, to an Intermediate or Advanced level.
• Essential: A positive, flexible attitude and exceptional people skills.
• Essential: Availability during school holidays and weekends.
• Preferred: Possession of related equine qualifications.
• Preferred: Own transport is preferred for flexibility.

Benefits:

• Join a supportive team dedicated to promoting equestrian excellence and fostering memorable experiences for riders of all ages & experience.
• Opportunities for continued professional development and advancement.
• Experience the satisfaction of sharing your passion for riding and inspiring others to achieve their equestrian goals.